Overview
At Kian Loft, we are dedicated to delivering quality home essentials for your Bathroom, Bedroom, Kitchen, Living Room, and Outdoor spaces — right to your doorstep, no matter where you are in the world. We operate globally and take pride in providing a smooth and reliable shipping experience.
Order Processing
All orders are processed within 1–3 business days after order confirmation. You will receive a confirmation email once your order has been placed, followed by a notification when your order is dispatched.
Shipping Methods
We offer standard delivery for all orders. All shipments are handled by our trusted logistics partners to ensure safe and timely delivery. Your package will be delivered directly to the address provided at checkout.
Tracking Information
Once your order is shipped, we will provide you with tracking information so you can follow your package’s journey in real time. Please ensure that your contact and delivery details are accurate at the time of placing your order.
Cash on Delivery
Kian Loft offers Cash on Delivery (COD) as the only payment option. Please ensure that someone is available to receive the package and complete payment at the time of delivery.
Missed Deliveries
If the delivery attempt fails due to an unavailable recipient or incorrect address, our delivery partner will make another attempt or contact you for coordination. Multiple failed delivery attempts may result in cancellation.
Order Issues
If your order arrives damaged, incomplete, or incorrect, please contact us at [email protected] within 3 days of receiving the order. We will work promptly to resolve the issue.
Contact Us
If you have any questions about your shipment, order status, or delivery, reach out to our support team at [email protected].